ProntoGame is committed to provide fair play at all times. To guarantee completely random results, we use a Random Number Generator system that guarantees impartial outcomes in all our games. At ProntoGame, we are glad when one of our players wins a large prize, because this means that we have given someone the opportunity to accomplish their dream.

ProntoGame provides you with entertaining services, but remember:

PLAY WITH RESPONSIBILITY!

You will enter an exciting world, but - should you need it - we have the moral duty to remind you of the risks you may run.

Gaming can become a real addiction, just like any other situation pushed to its limits. That is why we ask you to do a careful self-analysis and check if you risk gambling addiction.

We are ready to help you to prevent it: that is why we urge you to play with responsibility!

Any person may lose control of gambling regardless of their age, education and financial situation. To avoid such a danger it is very important to be able to control oneself in gaming, behave accordingly and follow some basic principles.

Here you have some fundamental tips so that your visit to our website turns out to be a wonderful experience and is not spoilt by unpleasant episodes:

• Use the opportunity you are given to play ProntoGame for free. You will get used to sound effects and graphics and, above all, you will become familiar with the rules of the game.
• Do not wager more than you can afford.
• Do not play when you are tired or are under the influence of alcohol.
• Put a limit to your winnings. Once you have reached it put some aside and play with the rest of the money.
• Do not get into debit to play.

Our players are our most important asset and as such, ProntoGame must protect them. Certain features are built into our gaming system with the objective of providing player protection.

As a player you have the following options:

• You can set a limit on the amount you want to bet within a specific period of time
• You can set a limit on the losses you can incur within a specific period of time
• You can set a limit to the amount you can play in any one session
• You can exclude yourself from playing for a definite or indefinite period of time

Please note that changes to these limits may only be made from one week after you initially set them, unless you wish to increase the exclusion period or if you wish to reset your limit to a lower value. These changes may be made immediately by contacting Customer Service.

GameCare

If you are concerned that gambling has had a negative impact on yours or someone else's life, then contact GameCare by visiting their website www.gamcare.org.uk or calling their confidential helpline at 0845 6000 133